Dear Valued Clients,
We are pleased to announce that, effective 30 October 2026, we are launching a new digital wealth service comprising WhaleFin Wallet (asset custody) and Ambre, our AI wealth assistant (wealth services). Amber Premium accounts will be updated to WhaleFin Wallet accordingly.
This account update will not affect your account information, KYC verification, assets or existing holdings. You will not need to re-register or complete KYC verification again, and your full order history will remain available in Ambre. Existing clients can use WhaleFin Wallet and Ambre at no additional cost.
Existing holdings: business as usual, settled automatically at maturity
If you currently hold Fixed / Dual / FCN / AQ&DQ or other products, they will continue under their original terms. Coupon calculations, payment schedules, maturity dates and settlement at maturity will not be affected. The relevant funds will be displayed as "Locked Assets" in your Custodial Wallet, together with the amount and maturity date. Upon maturity, principal and returns will be settled automatically to your Custodial Wallet under the original terms. No action is required on your part.
Roles of WhaleFin Wallet and Ambre
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WhaleFin Wallet | Asset Custody: Used to manage your assets, deposits and withdrawals, and KYC information. In addition to your existing Custodial Wallet, you will also have an Agentic on-chain wallet that belongs exclusively to you.
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Ambre | Wealth Services: Once connected to WhaleFin Wallet, you can use Ambre to view all of your assets, make account enquiries, and explore and subscribe to new products.
Security safeguards
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Every transfer and order from your Agentic Wallet requires your own Face ID authorisation.
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The Agentic Wallet is built on proven, industry-standard MPC (multi-party computation) technology to help safeguard your digital assets.
Getting started
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Update to WhaleFin Wallet: Update your Amber Premium app to the latest version and log in with your existing account.
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Create your Agentic Wallet: Tap "Create Wallet", verify with Face ID and set a backup password. About your backup password: Please make sure to remember your backup password and keep it secure. If you chose to have WhaleFin store your backup password when creating your wallet (selected by default), you can contact the WhaleFin client team to recover it after identity verification. If you chose to keep it yourself, we recommend storing it in a password manager rather than taking a screenshot. If you lose both your phone and your backup password, the assets in your Agentic Wallet cannot be recovered.
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Connect Ambre: Download Ambre, complete registration, and then connect it to WhaleFin Wallet.
Online briefing sessions
We will host two online briefings to demonstrate the setup process and how to use the new service. Please register for whichever session suits you best:
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Session 1: Wednesday, 4 November, 8:00–9:00 pm (UTC+8) Register: https://us06web.zoom.us/webinar/register/WN_1zktDLSQTg64bf1bTtoZQQ
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Session 2: Friday, 6 November, 3:00–4:00 pm (UTC+8) Register: https://us06web.zoom.us/webinar/register/WN_RkohjPpHT9CQr7JxSk0AIg
If you have any questions or require assistance with setup, please ask Ambre or contact your Relationship Manager, who will provide you with one-to-one support.
Thank you for your continued trust and support. We look forward to bringing you this new digital wealth experience.
WhaleFin Team 30 October 2026